Frequently Asked Questions
Everything you need to know about eSIM travel data plans
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without a physical SIM card. It's built into most modern smartphones.
After purchase, you'll receive a QR code. Go to your phone's Settings > Cellular > Add eSIM, then scan the QR code. The eSIM will be installed in seconds.
Most phones released after 2019 support eSIM. Check our compatible devices page for a full list.
Your data plan starts when you first connect to a network in your destination country, not when you install the eSIM.
Yes! If you run out of data, you can easily top up through our website using your ICCID number.
Contact our support team at support@airroamer.co. We're available 24/7 to help you.